Deposit & Payments

• Secure your package with a deposit of $500 per person.
• Pay a 2^nd installment of $1,199 per person within 30 days after deposit.
• You will then be invoiced for final payment 90 days prior to departure.

Booking Process

Step 1: Customer selects one of our ready-made tour packages along with your preferred travel date based on the availability calendar.

Noted: In case you request a free quote for your planned vacation, simply fill in this Customize Request Form: https://www.asiavacationgroup.com.au/customize/

Step 2: Complete the Booking Form

Step 3: One of our Reservation team will contact you within 12 hours to confirm your booking request.

Please note that customers must book at least 90 days prior to departure to ensure your desired travel date and time.

How to extend your stay
If you wish to do so, please follow these steps:

1. Follow the “Book Now” prompts, until you reach the “Anything else we need to know?” field
2. Here, please specify your preferred flight arrangements and if you require additional accommodation, with the number of nights needed.
3. After finalizing your purchase and submitting your booking form, a member of our Reservation team will be in contact with you via email to verify your request.

Please note, a supplement of NZ$220 per person (plus any applicable fare and tax differences) applies to deviate from the standard itinerary. We will contact you via email with a quote and proposed flight itinerary, and then proceed with collecting the additional payment required to confirm your request.

The additional cost for these land arrangements will be added to your final payment invoice, due 90 days prior to departure, and is strictly subject to availability.

Important Information

Tipping
A friendly reminder that tipping is not included in your package. Tipping is not compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. If you feel that your guide and driver have done an impeccable job, you can choose to give a gratuity, but this is entirely your decision.

For the services of your guide, it is suggested that you budget for AUD$10-20 per person, per day. Tipping of your driver is also appreciated and we would suggest AUD$5 per person, per day.

As this particular tour does not collect a ‘kitty’, it is entirely up to the individual whether or not you would like to tip locals for the services of things like taxis or when dining at restaurants. In these cases, we suggest you allow 10-20% of the value of the service as a tip. Again, it is not compulsory and entirely up to the individual.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.

Single Supplement
Single supplement is $580 per person in addition to the twin share price.

Paired Solo Traveller
Not available.

Group size: 6-30 pax

Triple Share
Upon your request except for cruises

Travel Insurance

Travel insurance is required to protect yourself against the unexpected.

We have partnered with SureSave to offer you competitive rates for your travel insurance. You can book comprehensive or budget cover simply to arrange your policy.

Visa & Passport information
It is the traveler’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return and must have more than 2 blank pages.

Australian passport holder is required to have a visa for travel to Vietnam. The visa is easiest to complete with Asia Vacation group and just need to pay NZD180 for Vietnam visa single entry.

Once approved, please ensure that you travel with the following documentation as they are required to present to customs upon arrival into the country.

Please note that these details are subject to change without notice. We recommend visiting https://smartraveller.gov.au for up to date information in terms of entry requirements.

For Cambodia, you will obtain your visa when crossing the border from Vietnam to Cambodia. The cost of the Cambodian Visa is USD$25 per person.

Tour Documentation
Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Children
Children must be 2 years old or over and share a room with parents at all times. Children are the same price as adults.

Tour Length
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.

Tour Exclusions:

• Meals and drinks are not mentioned in the program
• Visa fees
• Tipping for driver and tour guide & personal expenses
• Travel insurance
• Trip delay or interruption by airline schedule change
• Extra cost or missing tour caused by flight delay or cancel
• Any service not clearly mentioned in the program