1. RESERVATION & DEPOSIT
Private Tour:
A deposit of 40% the total amount for your vacation is required once you and Asia Vacation Group reach an agreement on your travel plan. If you change your mind and request a refund for any reason within 14 days after the deposit, Asia Vacation Group will issue you with a refund to the value of your deposit. After the mentioned 14 days, your deposit will be non-refundable.
The remaining 60% of the total price for the trip is payable at least 60 days prior to your departure date.
Group Tour:
Clients who book our preset tour package will make FULL payment once their bookings are confirmed.
2. PAY BY CREDIT CARD
Kindly make deposit/payment via our secured online payment. We accept Credit Card including Visa/Master Card, American Express and JCB Card.
*Note: When you pay by Credit Card, please add 3% of convenient fee.
Deposit & Final Payment: When a deposit is received it is understood that you have read, understood and accepted all our Terms & Conditions.

3. CANCELLATIONS & REFUNDS

All cancellations must be received in writing, sent to us via fax or email. Please refer to the RESERVATION&DEPOSIT section above for the most appropriate terms & conditions to you.
4. PAYMENT NOTICE
All the payments of your booking MUST be made by credit card or bank transfer to Asia Vacation Group’s bank account as appointed. Please DON’T transfer your payment to any other personal account, except for Asia Vacation Group Director’s account.
Our company bank account:
Account name: Asia Vacation Group Pty Ltd
Account number: 460899336
BSB: 013443
SWIFT Code: ANZBAU3M
Currency: AUD
Address: # 272 Hampshire Rd, Sunshine, VIC 3020
Bank name: ANZ Bank (Australia and New Zealand Banking Group Limited)
Important remark: For M.I.C.E. group(s) and Student group(s) with special requests deposit and payment terms shall be advised on case-by-case basis. If you need any further assistance, please feel free to contact our travel expert at: sales@asiavacationgroup.com.au

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